Shipping Policy

Thank you for choosing Premmay. We ensure that all our premium dry fruit sweets are carefully packed and delivered safely to maintain freshness and quality.

1. Shipping Locations

We currently deliver across most locations in India. Delivery availability depends on your PIN code and courier serviceability.

2. Order Processing Time

Orders are processed within 1–2 business days after confirmation. Orders placed on Sundays or public holidays are processed on the next working day.

3. Shipping Partners

We use reliable logistics partners to ensure safe and timely delivery of your sweets.

4. Estimated Delivery Time

• Metro cities: 2–4 business days
• Non-metro & rural areas: 3–7 business days

Delivery timelines may vary depending on location, weather conditions, and courier operations.

5. Shipping Charges

• Shipping charges (if applicable) will be shown at checkout.
• Free shipping offers may be available during promotions.

6. Cash on Delivery (COD)

Cash on Delivery (COD) is available at selected locations depending on courier serviceability.

7. Order Tracking

Once your order is shipped, you will receive tracking details via SMS or WhatsApp. You can track your order using the provided link.

8. Delays & Failed Deliveries

Delays may occur due to unforeseen circumstances. In case of incorrect address, unavailability, or refusal, re-delivery charges may apply.

9. Damaged or Incorrect Orders

If you receive a damaged or incorrect product, please contact us within 24 hours of delivery with clear photos for quick resolution.

10. Contact Information

For shipping-related queries, contact us:

Brand Name: Premmay
Phone: +91 9833799569
WhatsApp: +91 9833799569
Address: B-503 New Samadhan Building, Senapati Bapat Marg, Kasaravadi, Dadar, Mumbai, Maharashtra - 400028